Cooperation that pays off
step by step with Renters
Hand us the keys, and we’ll handle the entire process – from precise valuation and flexible pricing, through marketing and guest service, to technical support and regular reporting.
With over 20 years of team experience and hundreds of thousands of successful bookings, we maximize your profit while taking over all responsibilities related to rental management.
We operate all across Poland – from major cities to tourist resorts. Thanks to our extensive partner network, we manage rentals effectively, tailoring strategies to local conditions. Our Apartment Care Team now includes over 1,000 Renters employees and partners who ensure the highest service standards every day.
All in one place - from A to Z
Owner support
- 24/7 Access to Owners Dashboard
- 100% Compliance with legal regulations
- 1 raport monthly for full financial control
Guest support
- 97% Check-ins are handled automatically
- 73 000 + positive guest reviews
- 24/7 Guest Support Office
Marketing and pricing management
- up to 25% higher rental income
- 20 + years of experience in rental optimization
- 18 + platforms where we list your property
Housekeeping
- 1 000 + employees and partners of the Apartment Care Team
- 0 zł for guest bed linen and towels
- 3 h cleaning after guest check out
COOPERATION step by step
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Step 1
A short-term rental expert will assess the potential of your property and present an overview of the local market. You’ll receive a complete analysis – free of charge – showing how effectively we can rent out your apartment.
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Step 2
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Step 3
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Step 4
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Step 5
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Step 6
What makes working with Renters unique?
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Renters invests in getting your rental started
At the start, we cover the costs of key elements: key safe installation, home staging, and professional photography. This way, you incur no expenses, while your listing immediately looks attractive and effectively attracts guests.
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Hotel-quality bedding at no extra cost
We provide hotel-quality bedding from Rentex. We handle the entire logistics: purchase, laundry, delivery, and replacement – always fresh and on time. The costs are included in the cleaning fee and fully covered by the guests.
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Photography that drives bookings
Our photo sessions are more than just pictures – they tell the story of your apartment’s atmosphere and character. Professional shots capture guests’ attention and inspire them to book. This way, your listing doesn’t get lost among others but stands out and starts generating profit faster.
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Owner visits
Your apartment remains available for you as well. You can reserve it for your own stay at any chosen date – simply notify our Owner Care Team. This way, you can be sure your apartment will be ready whenever you want to use it. It’s a solution that gives you the freedom to combine rental with personal use, allowing you to enjoy your property anytime – without complications or extra formalities.
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Cleaning is paid by the guest
The cleaning costs after each stay are covered by the guest. You don’t deal with organization or payments. This way, you can be sure your apartment is always ready for the next visitors – with no extra costs on your side.
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We take responsibility for guests
In case of any damages, we handle repairs immediately and take care of claims directly with the responsible party. We also conduct regular inspections of your apartment, and for extra peace of mind you can opt for additional insurance offered in cooperation with our partner – Unilink.
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Not only short-term rental
We also manage corporate and long-term rentals. As a partner of the European Relocation Association, we provide stable and reliable tenants across different rental models.
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Proven quality and reliability
Behind your listing stands an experienced team with over 20 years of know-how. Our expertise is confirmed by partnerships such as Homes & Villas by Marriott and our 36th place in the global Top 50 Property Managers ranking.
COOPERATION
DETAILS
Before the contract is signed
What happens after submitting the form?
Your submission is forwarded to a short-term rental expert in your region. They will contact you by phone to better understand your expectations and arrange a meeting at the apartment. At this stage, you can already count on initial tips and preliminary market insights.
Your submission is forwarded to a short-term rental expert in your region. They will contact you by phone to better understand your expectations and arrange a meeting at the apartment. At this stage, you can already count on initial tips and preliminary market insights.
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On-site analysis and consulting
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Tailored offer
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Transparent terms of cooperation
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Plan for the next steps
Rental preparation
Signing the agreement is just the beginning. Within a few days of signing, the Implementation Team arranges the handover of the apartment and prepares the handover protocol.
From that moment, we take over all the activities that make your apartment’s listing attractive and ready to go live. The entire preparation process – from home staging to publishing the listing – usually takes up to two weeks.
Rental continuation
After your listing goes live, you will receive a welcome email with access to the Owner Panel and detailed information about the next steps.
From this moment, your apartment starts generating income. You are continuously supported by the Owner Care Team, responsible for communication and smooth cooperation. Every month we prepare a report and transfer your rental income (by the 10th of the month). You also have the right to owner stays – simply request them in advance.
FAQ
No, you don’t need to run a business to cooperate with Renters. We work with both business owners and individuals renting out their apartments privately.
If you don’t have a business, you settle taxes based on the lump-sum system (e.g. 8.5% or 12.5%), which you pay directly to the tax office yourself. We provide all the necessary data for your settlement in clear monthly reports.
Yes, you can block dates for your own stays – we allocate 60 days per year for owner use, though we approach this flexibly. The cleaning cost after the first such stay each year is covered by Renters; any additional cleanings are charged according to the price list.
Yes, we provide guidance at every stage of preparing an apartment for rental. Our short-term rental experts will advise you on renovations, completing the equipment, and ensuring both aesthetics and functionality of the interior. This way, the apartment meets guests’ expectations more effectively and generates higher revenue.
The amount of income depends on many factors – primarily the location, the apartment’s standard, seasonality, and local competition. That’s why it’s best to consult with our short-term rental specialist. After a quick analysis, they will prepare an individual earnings forecast for your apartment. All you need to do is fill out the form.
During each visit, the Apartment Care Team checks whether radiators are set correctly, windows are closed, and appliances are turned off. We also pay attention to potential leaks or other irregularities that could generate additional costs.
Thanks to these measures, apartment owners can be sure that utility consumption is under control and unnecessary expenses are kept to a minimum.
The onboarding process usually takes up to 2 weeks from the moment the keys are handed over. During this time, we prepare the apartment (home staging), arrange a professional photo shoot, and publish the listing on the major booking platforms. Thanks to this, the property quickly becomes visible to guests, and the first bookings typically appear within just a few days.
