Cooperation that pays off
step by step with Renters
Hand us the keys, and we’ll handle the entire process – from precise valuation and flexible pricing, through marketing and guest service, to technical support and regular reporting.
With over 20 years of team experience and hundreds of thousands of successful bookings, we maximise your profit while taking over all responsibilities related to rental management.
We operate across Poland - from major cities to tourist resorts. Thanks to our extensive partner network, we manage rentals effectively and tailor strategies to local conditions. Our Apartment Care Team now includes over 1 000 employees and partners who ensure the highest service standards every day.
All in one place - from A to Z
Owner support
- 24/7 Access to Owners Dashboard
- 100% Compliance with legal regulations
- 1 raport monthly for full financial control
Guest support
- 97% Check-ins are handled automatically
- 73 000 + positive guest reviews
- 24/7 Guest Support Office
Marketing and pricing management
- up to 25% higher rental income
- 20 + years of experience in rental optimization
- 18 + platforms where we list your property
Housekeeping
- 1 000 + employees and partners of the Apartment Care Team
- 0 zł for guest bed linen and towels
- 3 h cleaning after guest check out
COOPERATION step by step
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Step 1
A short-term rental expert will assess your property’s potential and provide an overview of the local market. You will receive a complete analysis – free of charge – showing how effectively we can rent out your apartment.
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Step 2
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Step 3
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Step 4
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Step 5
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Step 6
What makes working with Renters unique?
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Renters invests in getting your rental started
At the start, we cover the costs of essential elements: key safe installation, home staging, and a professional photo shoot. This means you incur no expenses, while your listing immediately looks attractive and effectively attracts guests.
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Hotel-quality bedding at no extra cost
We provide hotel-quality bed linen from Rentex. We handle the entire logistics: purchase, laundry, delivery, and replacement – always fresh and on time. The costs are included in the cleaning fee and fully covered by the guests.
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Photography that drives bookings
Our photo sessions are more than just pictures – they tell the story of your apartment’s atmosphere and character. Professional shots capture guests’ attention and inspire them to book. This way, your listing doesn’t get lost among others but stands out and starts generating profit faster.
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Owner visits
Your apartment remains available for you as well. You can reserve it for your own stay at any chosen date – simply notify our Owner Support Team. This gives you the confidence that your apartment will be ready whenever you want to use it, and the freedom to combine rental with personal use. This solution lets you enjoy your property anytime – without complications or extra formalities.
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Cleaning is paid by the guest
The guest bears cleaning costs after each stay. You don’t deal with organisation or payments. You can be sure your apartment is always ready for the next visitors – with no extra costs on your side.
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We take responsibility for guests
In the event of any damage, we handle repairs immediately and claims directly with the responsible party. We also conduct regular inspections of your apartment, and for extra peace of mind, you can opt for additional insurance offered in cooperation with our partner, Unilink.
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More than short-term rental
We also manage corporate and long-term rentals. As a partner of the European Relocation Association, we provide stable and reliable tenants across different rental models.
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Proven quality and reliability
Behind your listing stands an experienced team with over 20 years of know-how. Our expertise is confirmed by partnerships such as Homes & Villas by Marriott and our 36th place in the global Top 50 Property Managers ranking.
COOPERATION
DETAILS
Before the contract is signed
What happens after submitting the form?
Your submission is forwarded to a short-term rental expert in your region. They will contact you by phone to better understand your expectations and arrange a meeting at the apartment. At this stage, you can already count on initial tips and preliminary market insights.
Your submission is forwarded to a short-term rental expert in your region. They will contact you by phone to better understand your expectations and arrange a meeting at the apartment. At this stage, you can already count on initial tips and preliminary market insights.
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On-site analysis and consulting
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Tailored offer
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Transparent terms of cooperation
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Plan for the next steps
Rental preparation
Signing the agreement is just the beginning. Within a few days of signing, the Onboarding Team arranges the handover of the apartment and prepares the handover protocol.
From that moment, we take over all the activities that make your apartment’s listing attractive and ready to go live. The entire preparation process – from home staging to listing publication – usually takes up to two weeks.
Rental continuation
After your listing goes live, you will receive a welcome email with access to the Owner’s Dashboard and detailed information about the next steps.
From this moment, your apartment starts generating income. You are continuously supported by the Owner Support Team, responsible for communication and smooth cooperation. Every month, we prepare a report and transfer your rental income (by the 10th of the month). You also have the right to owner stays – simply request them in advance.
FAQ
No, you do not need to have a registered business to cooperate with Renters. We serve both owners who run a business and individuals who rent out apartments privately.
If you do not have a separate business, you pay a flat rate on your income (e.g. 8.5% or 12.5%), which you transfer to the tax office yourself. We provide all the data you need for your tax return in transparent monthly reports.
Yes, you can block dates for your own stays – we allow 60 days per year for owner stays, although we are flexible about this. The cost of cleaning after the first such stay in a given year is covered by Renters; subsequent stays are charged at the price list rate.
Yes, we advise on every stage of preparing an apartment for rental. Our short-term rental experts will show you how to renovate, furnish and ensure the interior is both attractive and functional. This will better suit the apartment to guests’ expectations and generate higher revenue.
The amount of income depends on many factors – primarily the location, standard of the apartment, seasonality and competition in the area. Therefore, it is best to contact our short-term rental expert. After a brief analysis, they will prepare an individual earnings forecast for your property. All you need to do is fill out the form.
During each visit, the Apartment Care Team checks that the radiators are set correctly, the windows are closed, and the appliances are turned off. We also monitor for any leaks or other irregularities that may incur additional costs.
This gives apartment owners the assurance that utility consumption is under control and unnecessary expenses are kept to a minimum.
The implementation process usually takes up to two weeks from the handover of the keys. During this time, we prepare the apartment (home staging), conduct a professional photo shoot and publish the advertisement on the largest booking portals. As a result, the offer quickly becomes visible to guests, and the first bookings usually appear within a few days.
